Plentibytes
Inbox
Calls, texts, email and portal chat in one thread per customer.
The platform
Your whole operation, connected and run by AI.
Plentibytes connects to the tools you already use. An AI agent then works across all of them, inside the rules you set.
What it runs
One place for every call, route, job and bill.
Dispatch
Routes by day, live trucks and stop-by-stop progress.
Roll-off jobs
Drops, swaps, pulls and rental days, priced from your catalog.
Customers
Billing, service record, tickets and photos on one page.
Containers and sensors
Live fill levels, so trucks go where they are needed.
Customer portal
Your brand, their services, bills and chat. No password.
Integrations
Connect your stack, or use ours.
Keep the systems you run today. Where you don't have one, turn on the Plentibytes built-in. Either way, the agent works from the same live data.
Keep what you run
- Billing and paymentsYour Stripe account, your pay link, or a spreadsheet export
- Truck GPSOne Step GPS, Samsara, or any GPS with an API
- Customers and routesImported from your billing or routing system, columns mapped for you
- Policies and documentsUpload your rules; the agent quotes the newest one
Or use ours
- Plentibytes PaymentsCard payments, autopay and payouts to your bank
- Dispatch and routesRoute book, map, today's progress and driver mode
- Phone, text and emailAn AI line, texting and email sent in your name
- Customer portalBranded sign-in link with billing and chat
Don't see your system? Request it from the same screen and we connect it for you.
The AI agent
How the agent handles a request.
It answers every channel
Phone calls, texts, email and portal chat, day and night. One agent, one memory of the customer.
It reads the account first
Balance, route day, truck GPS, service history, open tickets and your policies. It never guesses a price or a truck position.
It acts with your tools
Books service, sends payment links, schedules go-backs, swaps roll-offs and updates contact details. Only the actions you switched on.
It shows its work
Every action lands in the thread as a line your team can read. Anything outside its rules goes to a person with a summary.
Control
You decide exactly what the agent can do.
Every action is a switch, every dollar has a cap, and residential and commercial customers can follow different rules.
Action by action
Turn each tool on or off: bookings, contact changes, portal access, hand-offs.
Money, with limits
Payment links, invoices, credits and refunds, each with its own dollar cap.
Customer changes
Per field: change it, confirm by link, file a request for the office, or lock it.
When a person steps in
Who gets transferred, what triggers a hand-off, and your own rules in plain English.
What it can promise
Go-backs, extra pickups and swaps: book it, book for your approval, or just file it.
Always reviewable
Read any conversation, take it over, or pause the agent for one customer. Every change it makes is recorded on the customer's history.
Hear it on a live callSee it with your own data.
We connect your systems and walk through your routes, calls and billing on one screen.